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Credentia Platform
FAQs
Getting Started
How to Sign up with the Credentia Platform?
How to log in to the Credentia Platform?
How to reset password? (Forget password?)
Update Profile
How to Change or Update my profile details?
How to submit a correction form before scheduling my exam?
Testing Application Form
How to obtain and submit a new application form?
How to Apply for Accommodations?
How to check the status of the submitted application?
Exam Options
How to schedule an exam?
Proper Identification – Onboarding for an Examination
How to cancel and reschedule an exam?
Do you want to view the results of your exam?
How to submit the grievance for your completed exam?
How to Submit an Excused Absence Request?
How many exam attempts can I take?
How do I take a retest?
Renew Registration & Reciprocity
How can I renew my registration certificate?
How to Apply for Reciprocity?
Payment Options
What fees and types of payment are available on the Credentia Platform?
System/Internet Requirements
System, internet requirements, and configuration for testing online.
Nurse Aide Evaluator
Essential Troubleshooting Tips for the NAE console
Getting Started
Introduction
First Time Login
Logging in
Forgot Password
Top Navigation Bar / Header Bar
Event Offers
Event Offers
Event Reports
Exam Day
Roster
Digital NAE Kit
Virtual Skills Roster
Availability
Availability
My Account
My Account
Event Results and Invoices
Manual Invoices
Payment History
Virtual Skills Roster
The
Virtual Skills Roster
window allows you to do online proctoring.
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