To renew your registration certificate for Pennsylvania, Mississippi, the District of Columbia, or South Carolina, please log in to your Credentia Platform using your credentials. Once you are logged in, navigate to the registry section to complete the renewal process.
To renew your registration certificate for the rest of the states, you must contact the pertaining state board (state’s Nurse Aide Registry), as the Credentia Platform does not process renewals of the registration certificate for these states.
Go to credentia.com website, navigate to the state-specific page (by selecting “Find My Exam” and choosing your state), and scroll down to the state information section to get the state’s contact and other information.
The renewal of your registration can be requested at the time of expiration. You will have the option to send the renewal request only between availed periods. Below are the renewal window details:
Note: Before submitting your request, please verify that your demographic and contact information are accurate in the "Manage Profile" section. This information is used to generate your certificate.
The following are the steps to send the renewal request for the registration certificate:
Visit the credentia.com website, navigate to the login page provided, and enter your registered email address and password to log in.
Navigate to the registry section, where you can find your registered certificate details.
Click on the renewal button provided in the registration certificate info box to access the renewal request form.
Fill in all the required details in the provided input fields and click on the submit button to send the renewal request.
Note: For the District of Columbia and South Carolina state renewals you have a renewal fee to be paid, and the amount may vary depending on the state. To complete the renewal request you must complete the payment process to send the request form for the renewal.
- After completing all the necessary details in the renewal request form,
- Click on the “Add to Cart” button to complete the payment process for the renewal request.
- Ensure you have the correct selection on the cart and click the Pay Now button.
- On the payment page, fill in the payment details of your credit/debit card.
- Click the “Pay” button to complete and send the request.
- To make a payment with PayPal, simply click on the PayPal button. This will open a pop-up window containing the PayPal login page, where you can easily complete the payment process.
- If you have purchased a voucher for renewal request, it can be used towards payment to finalize.
- Enter the voucher number in the promo code section and click Apply code.
- Once applied, click the “submit” button to complete and send the request.
After your renewal request is approved, a new registration certificate will be generated and made available in the registration tab of the registry section.
To access the certificate, simply navigate back to the registration tab and locate the info box where your renewed active registration certificate will be displayed.
To view the certificate, click on the "view registration" button. Additionally, you can download a copy of the certificate by clicking on the "download" button located at the top right corner of the page.
