To reset a forgotten password on the CNA365 platform, follow these instructions.
If you have forgotten the password to log into your CNA365 account, you can reset it by using the "forgot password" option provided on the login page of the application. To reset your password, simply navigate to the login page of the CNA365 application for your state and select the "forgot password" option to begin the password reset process.
The following are the steps to reset the forgotten password:
Step 1: Navigate to the CNA365 application login page
Access your state-specific exam page on Credentia.com by clicking "Find Exam" and selecting your state. Use the CNA365 login button provided on the state-specific page to access its login page.
Step 2: Select the forgot password options
To reset your password, click on the "Forgot Password" option available on the login page.
Step 3: Enter your registered email address and submit.
Submit your registered email address to receive an access code to reset your password.
Note: Make sure you have entered the correct email address that is registered with Credentia.
Step 4: Check your email account for the access code
Retrieve the one-time access code sent by Credentia to your registered email for password reset.
Step 5: Enter the access code and add the new password
First, enter the access code you received in the access code input field.
Enter your new password (twice) in the provided “new password” and “confirm password” input fields.
After adding all the details, Select the “Reset password” button to reset the password.
Once you finish the process, simply use your new password to log in.
